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Privacy Policy

We receive, collect, and store any information you enter on our website or provide us in any other way, with your explicit consent. Additionally, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail, based on your consent.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you don’t want us to process your data anymore, please contact us at salestrugrit@gmail.com or send us mail to: 4755 Drane Field Rd, Lakeland FL, 33811.

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at salestrugrit@gmail.com or send us mail to: 4755 Drane Field Rd, Lakeland FL, 33811.

SMS Privacy Policy

At Tru-Grit Epoxy Flooring, we are committed to respecting and protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard your personal information when you choose to receive SMS messages from us. By opting into our SMS services, you consent to receiving messages that may include promotional offers, product updates, and other relevant information about our services. Message and data rates may apply as determined by your carrier.

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When you provide your mobile phone number, Tru-Grit Epoxy Flooring uses it solely to send you SMS messages as per your consent. Your contact information is securely stored, and we do not share, sell, or transfer your mobile phone number or any associated data to third-party entities. This data is strictly for our use to communicate directly with you. Should you wish to stop receiving messages from us, you can opt-out at any time by replying “STOP” to any message you receive, or by contacting us at (863) 670-9270. After opting out, you will not receive further SMS messages unless you decide to re-subscribe.

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We take reasonable precautions to protect your information and ensure it is only accessible by authorized personnel at Tru-Grit Epoxy Flooring. Any updates to this SMS Privacy Policy will be posted on our website with an updated effective date. For further questions or concerns about this policy, please reach out to us at salestrugrit@gmail.com.

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